Mobile numbers issued on your ID: check them and close the ones that aren't yours
Someone can take a SIM on your Aadhaar or another ID and use it for fraud. A Government portal shows the mobile connections taken in your name and lets you report the ones you don't recognise.
Do this first
- 1
Check the list
Log in to Know Mobile Connections in Your Name on Sanchar Saathi with your mobile number and the OTP.
- 2
Report what isn't yours
Tick "This is not my number" next to any number you never took, then click Report.
- 3
Keep proof
Take a screenshot of the list and of your report.
Step by step
- 1
Log in to Sanchar Saathi
Open Know Mobile Connections in Your Name on the Sanchar Saathi portal, or use the Sanchar Saathi app from Google Play or the App Store. Enter your mobile number and the OTP you receive.
- 2
Check every connection in your name
You'll see the mobile connections taken in your name across all operators.
One person can have at most 9 mobile connections in total (6 in Jammu & Kashmir, Assam and the North-East). Connections above the limit are disconnected by the operator.
- 3
Report the numbers you don't want
- "This is not my number": for a number you never took.
- "Not required": for a number you took but no longer use.
- Tick the option next to each number, then click Report.
- 4
What the operator does next
The operator re-verifies whoever is using that number, by checking their photo and ID against its records. Once a number is flagged, outgoing service stops within 30 days and incoming service within 45 days. If the user cannot prove the number is theirs, it is disconnected within 60 days.
30 more days may be allowed if the user is roaming abroad, has a disability or is in hospital.
- 5
If your ID was used for fraud
If you think someone used your ID to cheat you or others, also report it on the National Cyber Crime Reporting Portal, under Other Cyber Crime.
If you have lost money, call 1930 first, and follow the guide for money taken by UPI or bank fraud.
The Department of Telecommunications says a police complaint or FIR is made against anyone who takes a mobile connection on forged documents.
Watch out
- Calls or messages claiming to be from DoT, TRAI or the police, saying a SIM in your name is being misused and you'll be disconnected or arrested, are a common scam. Hang up and report the number on Chakshu.
- Only log in on the official Sanchar Saathi website or app, and never share the OTP with anyone.
When an advocate can help
You can do every step above yourself. An advocate helps when:
- The police contact you about a number taken in your name
- You need to make a police complaint about someone using your identity documents
Sources
- Know Mobile Connections in Your Name · Department of Telecommunications
- Sanchar Saathi: FAQs · Department of Telecommunications
- Chakshu: report suspected fraud communication · Department of Telecommunications
Last checked . Spotted something out of date?
This guide explains how to report a problem through official channels. It is not legal advice.