cybercrime.gov.in complaint filing

The National Cyber Crime Reporting Portal at cybercrime.gov.in is the central intake mechanism for cyber-crime complaints in India, operated by the Indian Cyber Crime Coordination Centre (I4C) under the Ministry of Home Affairs. Complaints filed through the portal are routed automatically to the Cyber Crime Police Station of the State or Union Territory having jurisdiction over the place of occurrence — meaning a complaint filed from Uttarakhand for an incident affecting an Uttarakhand resident is routed to the State Cyber Crime Police Station and then onwards to the relevant district Cyber Cell for investigation. The portal accepts both anonymous reports (for child sexual exploitation material, where the reporter's identity is not required) and signed complaints (for financial fraud, identity theft, online harassment, and other personal offences). The complainant receives a unique complaint reference number and can track the status through the portal.

The substantive criminal framework runs across three statutes operating concurrently. The Information Technology Act, 2000 supplies the technology-specific offences — Section 43 (penalty for damage to computer systems), Section 66 (computer-related offences read with §43), Section 66C (identity theft using electronic signature, password, or other unique identification feature), Section 66D (cheating by personation using a computer resource), Section 66E (violation of privacy by capturing or transmitting images of a private area), Section 67 (publishing or transmitting obscene material in electronic form), Section 67A (sexually explicit material), and Section 67B (child sexually abusive material). The Bharatiya Nyaya Sanhita, 2023 (in force 1 July 2024) supplies the general criminal offences as relabelled — cheating, criminal breach of trust, criminal intimidation, defamation, forgery, and others — which apply equally whether the offence is committed online or offline. Procedural framework is the Bharatiya Nagarik Suraksha Sanhita, 2023, with FIR registration through the police station having jurisdiction; where the SHO refuses to register, application under Section 175(3) BNSS to the Magistrate is the standard remedy. For platform-side takedown (where the offending content sits on a social media intermediary), the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 prescribe a 24-hour takedown timeline for non-consensual intimate imagery and morphed images, and 36 hours for other actionable content reported through the platform's grievance officer.

In Uttarakhand, the State Cyber Crime Police Station operating under the State Cyber Crime Cell coordinates investigation of cybercrime portal complaints; serious or multi-jurisdictional matters are investigated centrally, while routine matters are devolved to the district Cyber Cell within each district's police organisation. Each of the thirteen district Police Headquarters — Dehradun, Haridwar, Nainital, Almora, Pauri Garhwal, Tehri Garhwal, Pithoragarh, Champawat, Bageshwar, Rudraprayag, Chamoli, Uttarkashi, and Udham Singh Nagar — has a Cyber Cell with at least an inspector-level officer designated for cyber matters. The 1930 helpline (described in greater detail in the financial-fraud service below) is the time-critical channel for unauthorised financial transactions; the cybercrime.gov.in portal is the broader complaint-intake channel for all other categories. Where the offence has cross-border or cross-State elements, the State Cyber Crime Cell coordinates with I4C centrally. Evidence-preservation discipline matters disproportionately in cybercrime: screenshots with URL bars and timestamps, transaction logs, communication threads, IP-address records (where obtainable), and platform-handle evidence should be captured and preserved before reporting, since intermediaries may delete content following grievance-officer takedown notices.

NyaySetu Law's cybercrime.gov.in complaint service drafts the portal complaint with the correct statutory mapping (IT Act provisions, BNS provisions, and IT Rules 2021 takedown obligations as applicable), prepares the evidence pack (screenshots, transaction records, communication threads), identifies the right enforcement chain (I4C portal + jurisdictional Cyber Cell + platform grievance officer for takedown), and prepares the Section 175(3) BNSS Magistrate application where police inaction occurs. You file the portal complaint with your credentials, preserve the original evidence files, and respond to investigator queries.